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CLIENT TESTIMONIALS - REVIEWS - COSTA RICA SHUTTLES INTERBUS
  


    Travelers Feedback → Send Your Testimonial
   

As a shuttle and private transfers company and as travel planners we have received tons of feedback on our services, tours, transportation, drivers and more, this help us be the great company we are now. Everyday by reading all our customers comments we learn more about our company and help us been better to personalized our customer service. These testimonials are invaluable to us and we work hard to give our customers positive travel experiences in Costa Rica.



The service was very good, despite the mix-up

From: Elizabeth Gagne
Date: Tue, 13 Jan 2015 17:28:40 -0500

Hello Beto,

The service was very good, despite the mix-up, as the driver had not been notified that we were going with a later shuttle, and insisted we get in the van.  He did not speak english, and we were not able to explain the situation to him.  However, he got on the phone, and the problem was fixed, with us getting dropped off at a café with one of his colleagues, and waiting for the proper bus.

Thanks,
Eizabeth

 
We would recommend them to anyone not wanting to rent a car!

From: Renee Fisher
Date: Tue, 13 Jan 2015 13:55:54 -0800

My husband and I found Costa Rica Transportation Network online and loved their services to and from San Jose airport to our hotel in Manuel Antonio. The drivers were great, experts on the island, and even told us where to eat. We would recommend them to anyone not wanting to rent a car!

Thanks!

Renee

Be encouraged,

Renee Fisher

ReneeFisher.com
Follow   me on Twitter
Like   me on Facebook

 
Easy to reserve and perfectly on time!

From: Linda Zwern

Easy to reserve and perfectly on time!

Sent from my iPad

 
Great service and helpful staff. Very accommodating.

From: Jane Pollock
Date: Thu, 25 Dec 2014 12:56:43 -0600

Thankyou
Great service and helpful staff. Very accommodating.
Jane Pollock

 
I was satisfied of the service and would use it in the future

From: “Paquin, Jean”
Date: Fri, 12 Dec 2014 14:20:10 +0000

Hi
Yes I was satisfied of the service and would use it in the future
Best regards and happy holidays
Jp

Envoyé de mon iPad

 
The van was clean and comfortable

From: Harmony Hasbrook
Date: Fri, 5 Dec 2014 23:32:22 +0000

I used the Interbus for a quick weekend trip from San Jose, where I was
working, to Manuel Antonio. They were waiting for me at the hotel earlier
than I expected and it turned out I was the only one on that trip, so we
left right away. The van was clean and comfortable and the driver was
excellent. I was able to relax and lose myself in the scenery. It seemed
like no time at all before we were at our rest stop. I was a little
uncertain at first, as it seemed so soon and it was too early for me to be
hungry, but the place was lovely and the gift shop was awesome. I ended up
getting all my souvenirs there. It was about 15 min then we were off
again. I got to the beach an hour early! On the way back on Monday
morning, the van was full, so it was a little less comfortable and it took
longer making all the stops, but I would still recommend them and use them
again.  



______________________________Harmony Hasbrook
Production Design Lead
 
POP
+1 (206) 224-0613 http://popagency.com

 
Everything worked out as it should and we had a great time in the beautiful

From: Bob Mia
Date: Sun, 23 Nov 2014

Thank you Beto!

Everything worked out as it should and we had a great time in the beautiful
Costa Rica. Would like to thank you for great service while we planned our trip and great service when we were in different places.
Our transfer was always in time and we felt safe with all the drivers who
also was helpful and kind.

Best regards
Mia and Bob Palsson

 
Interbus Costa Rica was an AMAZING service that I definitely plan on using again

From: Christie Santana
Date:
Tue, 22 Oct 2014

Interbus Costa Rica was an AMAZING service that I definitely plan on using again! Beto was very nice when replying to all my emails and was able to give me various options within 15 mins! Love this service. Thanks Beto! 

 
We were amazed and so thankful for how smooth things went with our trip

From: Cody Bellflower
Date:
Mon, 21 Oct 2014

We were amazed and so thankful for how smooth things went with our trip. Everyone was always on time to pick us up and our activities were always booked and paid for so we didn’t have to worry about a thing. I would recommend everyone I know to use to Costa Rica Shuttles!

 
You guys were fantastic

From: Dan Loveall
Date: Sat, 19 Aug 2014

You guys were fantastic and I have recommended your company to many friends!  We had the best time!  It was everything we were hoping for and more!  Thank you for making our vacation one to remember!” 

 
I loved the service provided by Costa Rica Shuttles and specifically Beto

From: Eric Jahn
Date: Fri, 18 Aug 2014

I loved the service provided by Costa Rica Shuttles and specifically Beto.  Beto put together a spectacular package for us and had wonderful recommendations.  We did things that we would have missed if not for his professional knowledge of Costa Rica.  It was a wonderful trip with all of the excursions even better than anticipated.  Everything was on schedule and our guides were incredible.  Thank you Beto.  We can’t wait to come again! 

 
I would highly recommend your company

From: Gail
Date: Fri, 18 Aug 2014

I would highly recommend your company to anyone who wants to have fantastic holiday!

 
he recommended activities exceeded our expectations

From: Greg Tracie
Date:
Thu, 4 Jul 2014

Costa Rica Shuttles did a good job staying in communication and responding to all of our questions. The recommended activities exceeded our expectations with timely pick-ups, professional care in the activities, snacks, and drop offs to our hotel. I recommend Beto highly for helping you find quality activities and transportation.


 
All transportation and reservations for our adventures went very well

From: Janet Newbury
Date: Thu, 4 Jul 2014

All transportation and reservations for our adventures went very well. Our drivers were always on time and tour companies were expecting us. The Costa Rica Shuttles did a fantastic job!

 
I was very happy with the service provided

From: Jennie Harris
Date: Wed, 3 Jul 2014

I was very happy with the service provided by INTERBUS Costa Rica Shuttles! It made my trip hassle free and I have recommended your company to family, friends and co-workers. Thank you so much!

 
I highly recommend The Costa Rica Shuttle

From: Mark Bruggeman
Date: Wed, 3 Jul 2014

I highly recommend The Costa Rica Shuttle - they were able to put together an itinerary that met my budget and my expectations, offering great advice about the best things to see and do whilst on our short vacation in Costa Rica. Thank you Beto!!!

 
We would absolutely recommend you to others

From: Jessica Kaeser
Date: Wed, 25 Jun 2014

We would absolutely recommend you to others - and already have!  We would definitely use your services again.  The website was very easy and accurate.

 
Your prompt, efficient services made our trip a real success

From: Laura
Date: Sat, 22 Jun 2014
Your prompt, efficient services made our trip a real success.  The hotels chosen by Beto Gonzalez were exactly what we were looking for. I would not think of going back to Costa Rica without using your services again. I will definitely recommend your company to all my friends and coworkers. Good work!” 

 
I would absolutely recommend Costa Rica Shuttles to others

From: Lena Bejdough
Date: Sat, 22 Jun 2014

I would absolutely recommend Costa Rica Shuttles to others and I would use your services again.  Your website was user friendly, and I found the information and pictures to be accurate.  This was our best vacation, and I think one of the reasons was because of the planning and arranging that Beto did and how smoothly it all went.

 
Transportation was easy to book, on time, comfortable and competitive in price

From: Lauren C. Mazurski
Date: Fri, 20th Jun 2014

Transportation was easy to book, on time, comfortable and competitive in price! The drivers were all great and made getting from one location to the other a breeze. We would definitely utilize again!

Thanks!


 
Transportation was perfect!

From: Kari Quin
Date: Sat, 15th Jun 2014

Transportation was perfect! Easy, reliable and friendly. I will be coming back probably before the end of the year with my sister. We will definitely be counting on your services and looking forward to it.

Sincerely,
Kari Quin

 
The shuttle was prompt and very comfortable

From: Rose Yencey
Date: Thu, 25th May 2014

The shuttle was prompt and very comfortable.  We especially appreciated the driver stopping so we could take pictures of the howler monkeys in the trees by the road.

 
Great experience of Costa Rica Shuttle Services

From: Anni Hirvelä
Date: Thu, 24th Apr 2014

I had a great experience of Costa Rica Shuttle Services! I travelled in Costa Rica in March 2014 and by the time I just had 2 weeks left of my holiday so I had to move around the fastest way possible. I wanted to travel from Montezuma to Puerto Viejo (Caribbean side) and if was difficult to find a company that made these shuttles. But then I found CR Shuttle Services! I requested for a service and I got an reply right away! The correspondence by email was really quick and Im really greatful for the good service I received! I left in the morning and in the evening I was safely on the other side of the coutry! I will definitely use their services again!

 
Professional and expedited service

From: Michelle Gilday
Date: Tue, 22nd Apr 2014

I was very happy with your professional and expedited service you provided to my daughter, Chelsea, to take her safely from Montezuma to the Nicaragua Border. Your shuttle service was on time and the driver was very friendly and professional. She was very happy with your service.

 
Our visit to Costa Rica was the best

From: Cathy Dimond
Date: Tue, 22nd Apr 2014

Our visit to Costa Rica was the best, and having our transportation book before we left home was soooo easy. We sent all our info, paid, confirmed and we were good to go. They were waiting for us at the airport upon arrival and even with an early pick up time to go home at 4:30am, there were right on time. Will use again, and would recommend to family and friends. Very professional!

 
This was the best airport transfer service we have ever used

From: Anne Warren
Date: Tue, 22nd Apr 2014 

This was the best airport transfer service we have ever used! Both the pick up at airport & pick up at hotel were early and ready with our name. The drivers were kind and friendly and helped us with our beginner Spanish .
Thank you for providing excellent shuttle service,

Anne Warren
720.280.1632

 
I can't think of a single thing that would improve this service

From: Erin Edwards
Date: Tue, 22nd Apr 2014

I can’t think of a single thing that would improve this service. The transportation was easy to book because your travel specialists provided excellent customer service during the reservation process.  I received emails confirming our reservations which put me at ease. During our stay in Costa Rica, your drivers were fantastic. The shuttles were clean and comfortable, they arrived on-time. The drivers were courteous and kind. 

I’m so glad that we paid a little extra for this service over the public bus— the convenience is worth the price. Your company is very well-operated. We will surely use your service again when we return to CR. 

Best, 
Erin and John Waugh

 

 
Outstanding professional!

From: Nasser Noorani
Date: Tue, 1st Apr 2014
Beto of The Costa Rica Shuttle is an outstanding professional!! Answered all questions very promptly and all pricing was very, very fair!! Manuel, our driver was a 5 star driver. My two college kids loved him as dis me and my wife. The whole experience with this company was wonderful. We will use them again and would highly recommend them. Don’t waste your time with any other company. Thank you guys!  We will be back soon. Pura Vida!  Noorani Family.

 
Thank you so very much for finding my mobile phone

From: Dave Moore
Date: Mon, 24 Mar 2014

I would like to say thank you so very much for finding my mobile phone and
returning it to me at Lost Iguana. I will be for ever grateful and so very
sorry to be such a nuisance.

We will always be impressed that the phone was returned, and will recommend
Costa Rica as a great place to visit .

Thank you again

Annie Moore

 
Thanks again, and hope to talk to you again soon.

From: Debbie and Waleed Tarazi
Date: Thu, 20 Mar 2014

Dear Beto we were very pleased with all your assistance and the extra help and advice you gave us.
We enjoyed the drivers and their knowledge and speaking English.  Their timely pick up was great, I
was surprised because going to Mexico, Jamaica, etc. those countries don’t know time very well.
 
We would use your company again we no hesitation and will recommend it to family and friends.
 
Thanks again, and hope to talk to you again soon.
 
Debbie and Waleed Tarazi

 
We had a wonderful transfer experience

From: Cheri Wietting
Date: Wed, 12 Mar 2014

We had a wonderful transfer experience.  Upon arrival at Liberia airport, Manuel was waiting for us with my name on his IPAD.  The day we left the hotel, he was right on time, and I must say he pointed out interesting points along the way.  I will definately use your service again and tell my clients, since I am a travel agent,  Thank you so much!

 
Thank you very much for all your assistance

From: Craig Hatton
Date: Tue, 11 Mar 2014

Beto,

Thank you very much for all your assistance in planning my trip, we had a wonderful time in Costa Rica.  The services you provided were excellent, we were promptly picked up and arrived in good time to our destination.  I would most definitely recommend your service to anyone else who may visit Costa Rica

Thanks again,
Craig

 
Beyond amazing

From: Rachelle Avila
Date: Mon, 10 Mar 2014

Of course - see below for our testimonial

My husband and I just recently got back from Costa Rica and used Costa Rica Shuttles after reading the reviews. Always skeptical leaving the country and our last minute arrangements, we were unsure of what to expect. Upon arrival- Manuel was the waiting for us with his iPad showing our names. Manuel was amazing and did not disappoint. He let us know all the sites to check out and was very informative. Even went out of his way to show us some monkeys he saw off the side of the road!
Costa Rica shuttles was beyond amazing and I would definitely recommend them to anyone needing transportation.

 
Awesome shuttle service!

From: Kelly Hein
Date: Sat, 8 Mar 2014

Awesome shuttle service! These guys were on time, efficient, and safe drivers. They were early to pick up and drop off, and got us where we needed to go in exactly the time predicted. Beto was absolutely efficient in responding to my e-mails with clear communication. Will definitely use this service next time! Thanks guys! (Mario y Carlos) 

 
Very professional, and I will certainly recommend your service to others.

From: Karen Rubadeau
Date: Fri, 7 Mar 2014

Dear Beto,
I am happy to say, our experience with your shuttle service was exceptional. The driver was prompt, smiling and helpful! We used your service on roundtrip transfers between Liberia and Montezuma area.  I was a bit worried that the return transfer might be an issue, as we had a 31/2hr drive , prior to catching our afternoon flight. However, we were picked up at our house , that was not easy to find,  promptly at 7am and the driver had us to Liberia airport in lots of time to make the flights.
Very professional, and I will certainly recommend your service to others.  

Thank you,

Karen Rubadeau
Uniglobe Sunburst Travel

 
Interbus is an excellent service and the drivers are skilled and friendly!

From: Leslie Russell
Date: Fri, 7 Mar 2014

Hi,
I was recently in Costa Rica and decided to spend almost my entire vacation on the Caribbean coast (in the Puerto Viejo) area.  I arranged for Interbus to pick me up at my hotel in San Jose and drop me off at the B&B in the Cocles Beach area.  The driver was prompt and friendly.
 
I also contacted Interbus for my return to San Jose.  Unfortunately, traffic was very backed up near Limon and (at times) completely stopped.  The driver was on the phone trying to get information about what was happening and he was constantly updating us.  It turns out two big trucks were involved in a serious accident and it was taking time to get the road cleared.  Of course, this delayed our return trip and by the time we got to the twisting mountain roads it was dark.  Then it started to rain and became foggy as well.  Throughout it all, the driver was professional and courteous, and dropped us all safely at our various hotels when we finally arrived in San Jose.
 
Interbus is an excellent service and the drivers are skilled and friendly!

 

 
I will be recommending you to my friends when they travel to Costa Rica!

From: Mark Bofinger
Date: Fri, 7 Mar 2014

Hola Beto!
 
Interbus came recommended to me by Samantha Tours. I was very pleased with my shuttle to Fortuna. The shuttle was on-time, clean, and dependable. The driver was safe and professional.
 
The rest stop was at a nice facility with a complimentary rest room and pleasant shopping and food service available.
 
I will be recommending you to my friends when they travel to Costa Rica!
 
Mucho Gracias!
Mark Bofinger

 
My wife and I had a great experience both times we used Interbus

From: Jim Nark
Date: Fri, 7 Mar 2014

Beto,
 
My wife and I had a great experience both times we used Interbus.  We opted for the collective bus.  We went from the main airport in Allajuela to La Fortuna and La Fortuna to downtown San Jose.  The drivers were very courteous and relatively prompt (very prompt for “Costa Rican time”).  The vehicles are in great shape and the A/C works great too!  For reliable transportation, I highly recommend.
 
-jim,
Atlanta, Georgia

 
I would recommend this service for travel in Costa Rica!

From: Evelyn Wolfe
Date: Fri, 7 Mar 2014

The service provided by the interbus company was prompt and efficient.  
I would recommend this service for travel in Costa Rica!
March 2014, Toronto Ontario Canada

 
Worry free!

From: Mike Melnick
Date: Fri, 7 Mar 2014

Hi Beto,

Sure, yes, the shuttle trip from Santa Teresa to Liberia was worry free! The driver was there early and we were able to get on our way in a very timely fashion. The drive was safe and as smooth as the road would allow. We stopped for lunch in a little town on the way.

Thank you for setting it up for us on such short notice! When we’re back in the country we’ll definitely look up your shuttle service again!

Cheers!

Mike

 
Our experience with Interbus was very good.

From: Bridgit Lewis Holzer
Date: Wed, 19 Feb 2014 17:40:43 -0800 (PST)

Hi Beto,
Our experience with Interbus was very good.  We were picked up promptly at our hotel, and as we went along picking up other travellers , the driver kept us informed as to what was happening, also pointed out many places of interest, sometimes with stories about the places.  He was a safe, and very accomplished driver, and was helpful and considerate.   Unfortunately I cannot remember his name.  He took us from San Jose to Limon (?) where we joined another bus and arrived safely at our destination in Samara.
Bridgit Holzer

 
Service was great. Driver was there to greet us

From: Randy Nelson
Date: Wed, 19 Feb 2014 14:32:07 -0600

Service was great. Driver was there to greet us. We were traveling with our golden retriever who was in an extra large carrier. They had place some zip ties on the carrier door and of course we had nothing sharp on us to cut the ties with. The driver found some workers and talked them into loaning us a putty knife that we used to break Rosie out of doggie jail. She was sooo happy. Driver helps us load 2 passengers, 1 rather large dog, 1 carrier and 4 suitcases into the van. He stopped on the way to Matapalo, our home base while in Costa Rica, so we could get a few groceries, then took us home. We definitely will use this company again. Thank you.

Randy

 
Thanks to the help and the professional skill of Beto all went smooth

Name: Danilio on behalf of Sabrina
Submitted at: 2014-02-19 02:01:57

Text: At the end of January my girl friend visited Costa Rica on the coast, it was her first time in the country, actually it was her first time abroad from Italy and with no knowledge of Spanish and English languages. Before her departure I managed to reserve the trip from the airport to the hotel with Interbus and she was so satisfied that we decided to arrange all the necessary transportation with Interbus.  With  we i mean my girlfriend, Beto of Interbus and my self in Italy.  

The all situation was sometime hilarious because I was organizing all from Italy,  because it was very difficult to communicate with the voyager (she was in a remote place of the country with bad mobile coverage)  and because of the unpredictable things that can happen in any trips.  But thanks to the help and the professional skill of Beto all went smooth. Thanks a lot Beto.

 
Like many of the testimonials before me, I can't say enough about the high quality of service

From: Susan Holloway
Submitted at: 2014-02-18 11:55:20

Like many of the testimonials before me, I can’t say enough about the high quality of service supplied by Interbus Costa Rica Transportation. Beto Gonzalez was so helpful in booking my transportation and in answering the numerous questions I had to reassure me that I would be met and delivered as promised. And he was right! There was Manuel at Liberia Airport to greet me with a welcoming smile. He guided me at the airport to where I could purchase the departure tax in advance. I don’t speak Spanish and was not expecting Manuel to speak much English but I was fortunate once again. Not only does Manuel speak very good English but he’s an excellent communicator. Since I was his only passenger for the next 4 hours, I learned much from him about the areas we were passing through and about life in Costa Rica in general. He had to navigate over some very rough terrain (to put it mildly!) especially as we approached my destination of El Castillo, and his skills as a driver are
noteworthy. Manuel set the tone for another wonderful adventure in Costa Rica. Before leaving Costa Rica, I had to contact Beto by phone to change and confirm some travel arrangements. His customer service is excellent. Always responsive, accommodating and upbeat. Our driver back to Liberia was equally as professional and thoughtful to all his passengers.

Apart from highly recommending this shuttle service, I can also say that Beto and Manuel are terrific ambassadors of Costa Rica.

Thank you so much. / Susan Holloway

 
Thank you Beto! Thanks to your team as well

From: Devin D
Date: Tue, 18 Feb 2014 10:18:20 -0600

Thank you Beto! Thanks to your team as well. We were welcomed with smiles and safely escorted to our independent locations. Your service is reasonable in price, efficient as well as hospitable. Great job and thanks for taking great care of us.

Devin +  Echo

Group of 30 for a wedding. Arrived at Liberia Airport. Various destinations around Playa Flamingo!


 
The service was excellent

From: Monica Quinn
Date: Tue, 18 Feb 2014 11:30:15 -0600

The service was excellent. We had about 5 different pickups and drop offs and each driver was on time and extremely helpful!

Sent from my iPhone

 
Exceeded our expectations

From: Maribeth Palar
Date: Mon, 17 Feb 2014 20:42:17 -0800

My family’s experience with Costa Rica Shuttle Services on January 14, 2014  exceeded our expectations.  The drivers were there on time, very friendly, helpful, and accommodating. Mario and Juan Carlos were the best, nice, great people! I would recommend Costa Rica shuttles to my friends whenever they visit Costa Rica.  I would definitely use your services next time I visit Costa Rica.

Thank you Costa Rica Shuttles and to Mario and Juan Carlos and the other driver that was with them.

Pura Vida,
Maribeth

 
I would like to say that I would highly recommend the COSTA RICA SHUTTLE SERVICE

From: Oswaldo Vera
Date: Mon, 17 Feb 2014 09:46:47 -0500 (EST)

Hello BETO

I would like to say that I would highly recommend  the COSTA RICA SHUTTLE SERVICE..
our driver was right at the airport when we landed he was just great we had asked him if he could stop on the way real quick so we can pick up a couple things we needed from a local store  , he took us with no problem…he was courteous,  informative and very helpful …very efficient on our return to the airport as well got us to an fro in a consistent an timely manner …

I would use this service again and will recommend it.. at the present time we are 17”degrees w/loads of snow and I’d rather be in PURA VIDA


THANK YOU
OZZY @ MARCO

 
We had a wonderful experience with your company

From: Judy SAWSER
Date: Sun, 16 Feb 2014 18:16:30 -0800

We had a wonderful experience with your company.  The drivers were on time, even when we had to leave at 5 a.m.  Your staff visited with us about sites along the way and were very pleasant in our conversations.  You were very helpful and timely in our email messages when making arrangements.

Thank you Judy & Co.

 
Comfortable, convenient, and on time for pick-up and delivery

From: Jeremiah Wright
Date: Sun, 16 Feb 2014 01:07:49 +0000 (GMT)

Hola Beto,

I took Interbus on my trip to Costa Rica. Let me tell you how clean the buses were, not to mention how comfortable, convenient, and on time for pick-up and delivery. I was amazed when the shuttle picked me up in San Jose and drove to the ferry in Puntarenas where the driver bought me a ticket to the ferry and made sure I got on.  Once in Paquera, I was greeted by another driver to take me to my final destination in Santa Teresa.  It was more like a limo with door to door service. As an added bonus, there were others on the shuttle, travel companions to talk to and friends to be made. Talking with other tourists about their travels to be another one of the benefits of traveling on Interbus.

I highly recommend Interbus for all your travel in Costa Rica.

Thanks
Jeremiah Wright

 
We were very pleased with the service

From: Joline Matheson
Date: Sun, 16 Feb 2014 17:13:42 -0500

We were very pleased with the service. The driver was waiting for us
at the airport. The car was comfortable and the driver was efficient
and pleasant.
J.M., USA

 
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